“Colouring outside the lines: Creating a new leadership experience”
Jeff Tobe proves that everyone is creative when it comes to thriving from change each time they force themselves to look at the leadership experience from a different perspective. With a push to agile methodologies, project management professionals – by the very nature of what they do – need to be more effective leaders. Tobe is not just entertaining – he believes in the power of creativity to look at your leadership style from a new perspective and accept that “serving” our stakeholders is no longer the bar that distinguishes us from everyone else. We now have to consider our follower’s experience from the minute they make contact with us to the minute they are done! He teaches leaders and emerging leaders that to gain relevance and encourage productivity from your team, you must first implement strategies that have a fresh approach. Jeff encourages participants to “stop looking in your rearview mirrors to see how things have been done in the past.” Instead, he urges you to “look through your windshield to see what is coming down the road ahead in the project management world.”
Certified Speaking Professional Jeff Tobe, M.Ed., CSP, was chosen by readers of Convention & Meetings Magazine as one of the top 15 speakers in North America. He is one of the most dynamic speakers in the world, as attested to by clients including PNC Bank, Microsoft, RE/MAX International, Erickson Living, The Dubai Water Authority and Pepsi Cola International. He prides himself on presenting up-to-the-minute, cutting-edge material as it relates to designing the ideal customer experience by getting your people more engaged at what they do every day. Jeff is the author of the wildly popular book Coloring Outside The Lines and co-author of the best-selling books The Sales Coach and The Communication Coach.
Over 20 years as a speaker, trainer, and business consultant has given Jeff the experience to apply best practices from leading companies to improve the customer experience across a wide range of industries. Whether you’re an accountant, an HR professional, a retailer, or a doctor, you share one marketing imperative: If you truly want to focus on your customer, you must see your business as your customer sees it. Jeff helps employees and employers put on their “customer glasses” to create meaningful change.