Gergana Markova
Professional trainer and certified coach
Gergana Markova is a personal and business effectiveness consultant and trainer with more than 28-year experience. She helps the managers’ teams of middle and large scale companies to build unbeatable leadership and high efficiency skills. She has studied different systems of leadership and personal development, including the development of thinking by well-known authors and consultants. Professional trainer and certified coach. Expert in the following areas: effective leadership; effective communication; time and goals management; stress management; motivation; influence skills; sales; team efficiency and more. Many of the more than 20 000 hours of training have been aimed at increasing the efficiency of company employees, building an approach to developing and retaining top talents in organizations, and improving the interaction of companies with their counterparts and partners.
15:15 - 16:15
NDK - Hall 3.1 Workshops
Dealing with challenging behaviors in projects
*Held in Bulgarian language
In the dynamic world of project management, encountering challenging behaviors is inevitable. Join us in an interactive workshop to gain a deeper understanding of challenging behaviors, acquire valuable skills for managing them, and be better prepared to foster a positive and productive project environment.
Understand the types of difficult behaviors and when people enter them. Undertaking strategies to deal with difficult behaviors.
- Are there difficult people or just the difficult behaviors that they enter?
- How to deal with people who always say "NO" first?
- And with those who always say "YES" but then do not do what they have promised?
- Is there a way to cope with outrageous and offensive behaviors?
- What is the only principle that supports every communication?