Bilyana led the building from ground zero of the Operations and Corporate teams in the World Bank Group Sofia Shared Service Center, as well as the Digital Acceleration team of the department. She joined the World Bank in the beginning of 2020, coming from Microsoft where she spend seven years helping the enterprise clients in Multi-country Europe to build awesome solutions with the latest tools on the cloud. Before that, she spend all her professional life in the technology field, starting as developer, then co-founded a startup and later she moved to the corporate world. Bilyana has 18 years of experience in multinational IT, with specific focus on enterprise products and services delivery in alignment with business goals, both on client facing roles and as in-house IT management. She has led multiple technical projects, business architecture initiatives and the setup of new teams, working in a diverse multicultural environment. Bilyana holds Master’s degrees in Computer Science and International Projects Management.