Terms and Conditions

Effective Date: August 14, 2026

Welcome to the PMI Bulgaria Chapter Website, operated by PMI Bulgaria Chapter (“PMI Bulgaria Chapter,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your access to and use of our Website, including its content, services, products, features, and any other functionality made available through the Website.

By accessing, browsing, or using the Website, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with any provision of these Terms, please do not access or use the Website.

These Terms establish the rules governing your use of the Website and set out the rights and responsibilities of PMI Bulgaria Chapter and its users. They apply to all visitors, members, customers, participants, subscribers, and other individuals who access or interact with the Website.

We reserve the right to modify or update these Terms from time to time to reflect changes to our services, applicable laws and regulations, or our business practices. Any changes will be published on this page together with the updated effective date. Your continued access to or use of the Website following the publication of revised Terms constitutes your acceptance of those changes.

We encourage you to review these Terms periodically to remain informed about the terms applicable to your use of the Website.

2.1. About These Terms

These Event Terms & Conditions apply to all events organised by PMI Bulgaria Chapter (“PMI Bulgaria Chapter”, “we”, “our”, or “us”). By purchasing a ticket and attending one of our events, you agree to these Terms & Conditions.

2.2. Ticket Purchase

Tickets are sold through our authorised ticketing partner, Bilet.bg.

Each ticket is valid only for the event specified and may not be exchanged for another event.

Tickets are non-refundable except where an event is cancelled or where otherwise required by applicable law.

2.3. Ticket Transfers

Tickets may be transferred to another individual before the event in accordance with the procedures established by PMI Bulgaria Chapter or its authorised ticketing provider.

The resale of tickets for commercial purposes is strictly prohibited. PMI Bulgaria Chapter reserves the right to cancel tickets that have been resold in breach of these Terms.

2.4. Event Changes

PMI Bulgaria Chapter reserves the right to modify:

    • the event programme
    • speakers
    • venue
    • schedule
    • seating arrangements
    • audience capacity

where reasonably necessary.

Such changes do not entitle ticket holders to a refund unless otherwise required by law.

2.5. Admission

PMI Bulgaria Chapter and the venue reserve the right to refuse admission or remove any attendee whose behaviour is:

    • disruptive
    • abusive
    • threatening
    • intoxicated
    • discriminatory
    • otherwise inappropriate

without refund.

Attendees may be required to undergo reasonable security screening before entering the venue.

2.6. Code of Conduct

PMI Bulgaria Chapter is committed to providing a safe, inclusive and respectful environment for all participants.

Harassment, discrimination, bullying, intimidation or offensive behaviour of any kind will not be tolerated.

Participants are expected to comply with the PMI Code of Ethics and Professional Conduct throughout the event.

2.7. Photography & Video Recording

Photography, audio recording and video recording may take place during our events.

By attending, you acknowledge that your image or voice may be captured and used by PMI Bulgaria Chapter for:

    • event reporting
    • marketing
    • educational materials
    • social media
    • future event promotion

If you do not wish to appear in photographs or recordings, please notify the event photographer or contact privacy@pmi.bg before the event where reasonably possible.

2.8. Event Cancellation or Postponement

If an event is cancelled, PMI Bulgaria Chapter will publish a cancellation notice and inform registered participants of the refund procedure.

Where tickets were purchased by credit card, refunds will normally be made to the original payment method.

Refunds are limited to the amount paid for the ticket.

If an event is postponed, tickets remain valid for the rescheduled date unless otherwise stated.

2.9. Liability

Attendance at our events is voluntary.

To the maximum extent permitted by law, PMI Bulgaria Chapter shall not be liable for personal injury, loss, theft or damage to personal property unless caused by our negligence or where liability cannot legally be excluded.

2.10. Contact

Questions regarding these Terms may be sent to:

communication@pmi.bg

3.1. Introduction

PMI Bulgaria Chapter respects your privacy and is committed to protecting your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and applicable Bulgarian data protection legislation.

This Privacy Policy explains how we collect, use and protect your personal information.

3.2. Data Controller

PMI Bulgaria Chapter

Website:
https://pmi.bg

Email:
privacy@pmi.bg

3.3. Personal Data We Collect

Depending on your interaction with us, we may collect:

    • Name
    • Email address
    • Country
    • Company
    • Job title
    • Payment information (processed securely by authorised payment providers)
    • Event registration details
    • Communication preferences
    • Website usage information

3.4. How We Use Your Data

We process your personal data to:

    • register you for events
    • process payments
    • issue invoices
    • communicate about events
    • provide customer support
    • improve our services
    • comply with legal obligations
    • send marketing communications where you have provided consent
    • analyse website usage through Google Analytics, only where you have consented to analytics cookies

3.5. Legal Basis

We process personal data under one or more of the following legal bases:

    • Performance of a contract
    • Legal obligation
    • Legitimate interests
    • Consent

3.6. Data Sharing

Your information may be shared with trusted service providers including:

    • Bilet.bg
    • Payment processors
    • IT service providers
    • Email communication platforms
    • Analytics providers

We never sell your personal data.

3.7. International Transfers

Where personal data is transferred outside the European Economic Area, appropriate safeguards are implemented in accordance with GDPR.

3.8. Data Retention

Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected and to comply with applicable legal obligations.

3.9. Your Rights

Under GDPR you have the right to:

    • Access your personal data
    • Correct inaccurate information
    • Request deletion
    • Restrict processing
    • Object to processing
    • Data portability
    • Withdraw consent
    • Lodge a complaint with the Bulgarian Commission for Personal Data Protection

3.10. Security

We implement appropriate technical and organisational measures designed to protect personal data against unauthorised access, disclosure, alteration or destruction.

3.11. Changes

This Privacy Policy may be updated from time to time.

The latest version will always be published on our website.

3.12. Contact

privacy@pmi.bg

4.1. What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help the website function properly, improve your browsing experience and provide information about website performance.

4.2. Types of Cookies We Use

Essential Cookies

These cookies are necessary for the operation of our website and cannot be disabled through our cookie preference centre.

They enable:

    • secure login
    • website security
    • session management
    • technical functionality

Analytics Cookies

With your consent, we use Google Analytics to understand how visitors use our website.

Information collected may include:

    • pages visited
    • browser type
    • operating system
    • approximate location
    • device type
    • time spent on pages

Where available, IP anonymisation is enabled.

With your prior, freely given consent — collected through our cookie consent banner before any analytics cookie is placed — we use Google Analytics 4 to understand how visitors use our website.

No analytics cookie is set until you have actively opted in. Rejecting analytics cookies is as simple as accepting them, and you may withdraw your consent at any time via the “Cookie Settings” link in the website footer, with immediate effect for future visits.

Information collected may include:

    • pages visited
    • approximate location (country/city level, IP addresses are anonymised)
    • browser type and operating system
    • device type
    • time spent on pages

Google Signals and cross-device/advertising tracking features are disabled. Analytics data is retained for [14] months and is then automatically deleted.

Table with cookies details: 

4.3. Legal Basis

Essential cookies are processed based on our legitimate interest in operating the website.

Analytics cookies are used only after you have provided your consent through our cookie banner.

Essential cookies are processed based on our legitimate interest in operating the website (Art. 6(1)(f) GDPR).

Analytics cookies are processed only on the basis of your consent (Art. 6(1)(a) GDPR and Art. 5(3) of the ePrivacy Directive, as implemented in Bulgarian law), collected through our cookie banner before the cookie is set. No analytics cookie is placed on your device without this prior consent. 

4.4. Managing Cookies

You can:

    • accept or reject optional cookies through our cookie banner
    • delete cookies using your browser settings
    • block cookies in your browser
    • install the Google Analytics Opt-out Browser Add-on

Please note that disabling essential cookies may affect website functionality.

You can:

    • accept or reject optional cookies, category by category, through our cookie banner when you first visit the site
    • change your choice at any time via the “Cookie Settings” link in the website footer
    • delete cookies using your browser settings
    • block cookies in your browser
    • install the Google Analytics Opt-out Browser Add-on

Rejecting or withdrawing consent is as easy as giving it, and takes effect immediately. Please note that disabling essential cookies may affect website functionality.

4.5. Cookie Retention

Session cookies are deleted automatically when you close your browser.

Persistent cookies remain on your device for a limited period depending on their purpose and configuration.

4.6. Third-Party Cookies

Some cookies are placed by trusted third parties providing services such as analytics.

These providers maintain their own privacy policies and may process data in accordance with their own terms.

4.6a. International Data Transfers

Where personal data is transferred outside the European Economic Area — for example, to Google LLC (USA) in connection with our use of Google Analytics — we rely on the EU-US Data Privacy Framework adequacy decision, Standard Contractual Clauses, or other safeguards recognised under GDPR, as applicable to each recipient. Details of the safeguards used for a specific transfer can be requested by contacting privacy@pmi.bg

4.7. Changes to this Policy

We may update this Cookie Policy periodically.

The latest version will always be available on our website.

4.8. Contact

For questions regarding our use of cookies, please contact:

privacy@pmi.bg

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